Independent Advice

Your Independent Advice Team are on hand to support you when things go wrong.

We cover a variety of Education & Welfare Topics ranging from Academic issues such as appeals & mitigating circumstances to financial assistance via the Crisis Fund.

Appeals & Complaints

We will support you through these procedures and provide tailored guidance on what is expected of you.

Mitigating Circumstances

Missed an exam due to illness or other mitigating factors? Browse through our webpages for further assistance.

Academic Malpractice

We will support you by explaining the options available to you, the process of what will happen next and answer any questions you may have surrounding the investigation. We can also attend any meeting with you.


When things go wrong with your landlord, we can step in and let you know your rights as tenants.

Crisis Fund

Have you found yourself in an unfortunate emergency situation whereby you have no food, accommodation or money to get into University? We may be able to help. Get in touch for more information.

If we don't know the answer to your query, we'll find out who does email us on: