Independent Advice

Your Independent Advice Team are on hand to support you when things go wrong.

We cover a variety of Education & Welfare Topics ranging from Appeals, Academic Malpractice, Welfare advice and support, Crisis Fund application and accommodation advice.

Appeals & Complaints

We will support you through the appeals procedure and provide tailored guidance on your application and how you can improve it.

Mitigating Circumstances

Missed an exam due to illness or other mitigating factors? Get in touch and we will explain what to do next.

Academic Malpractice

We will support you by explaining the options available to you, the process of what will happen next and answer any questions you may have surrounding the investigation.


When things go wrong with your landlord, we can step in and let you know your rights as tenants.

Crisis Fund

Have you found yourself in an unfortunate emergency situation whereby you have no food, accommodation or money to get into University? We may be able to help. Get in touch for more information.

If we don't know the answer to your query, we'll find out who does email us on: