Mitigating Circumstances

The process to submit a Mitigating Circumstances application is online. You are required to complete the application form via this link.


If an unexpected situation occurs which affects your ability to undertake an exam or a written or practical assignment, you have the opportunity to inform the University that this affected your capacity to complete the exam.

What does 'Mitigating Circumstances' mean?

A serious or significant event or situation that you could not anticipate which directly affected your performance in an examination or assignment. For example, an unexpected serious health issue, family bereavement, severe disruption within your exam. 

Warning! You will need to provide evidence to show that this unexpected event or situation occurred. The University will expect you to demonstrate how the event or situation affected your performance.

BEFORE YOU SUBMIT: Seeking feedback and guidance on your application contact  before you submit your entire application online.


CHECKLIST - What do I do next?

If you decide to submit a Mitigating Circumstances application, you need to do the following:

  • Submit before the deadline: You have 10 working days from the date of the exam or assignment deadline to make sure that your application is submitted online to the Office of Regulation & Compliance (ORC). If you are looking to submit after this timeframe, you can still submit a late Mitigating Circumstance application until your results are released. Warning! If your Mitigating Circumstance application is late, you will need to explain why you were physically or mentally incapable of submitting within the deadline. If you need detailed advice and assistance, we require at least 3 working days’ notice to respond to any feedback request due to the volume of enquiries we are currently facing. 


  • Create an AccountThe process to submit a Mitigating Circumstance application is online.

If you have a VLE account, you will need to first register and create a new account. Then on the left-hand side select ‘My Applications.’ You can then select to “start new application” and select your application type in the drop-down menu.

If you have a Hub Account, you will need to log in to your Hub and then, on the left-hand side, select ‘My Applications.’ You can then select to “start new application” and select your application type in the drop-down menu.

If you experience any technical difficulties accessing the appeals portal, please contact BPP IT support for further assistance as soon as possible: or 0330 1000 706.


  • BEFORE YOU SUBMIT seek Independent Advice: Unsure of what to do or require feedback on your application before sending it off, get in touch with Independent Advice by filling in the Contact Us form to get confidential and impartial advice on how to give a clear statement of what occurred and identify appropriate evidence before you complete and submit your application online Read our handy FAQs Guide which provides more detail on the process. Please note we require at least 3 working days to offer feedback due to the volume of enquiries we are currently facing.


  • Gather your evidence immediately: You need to make sure that you have evidence to support your application and that it contains key details such as dates and times that the unexpected event / situation occurred. If it is not an email, the evidence needs to be signed by the author. If you are feeling ill, go and see your GP as soon as you can, preferably on the day and obtain written evidence from them of your appointment, what was diagnosed and if medication was prescribed. You will need to use this as evidence. You can find the University’s Evidence Guidance Document here.


  • Inform your Programme Leader or Programme Support Officer on the day if possible. Do this by email and get a read receipt to confirm that they have seen it. You can use this as supporting evidence.


  • Write a strong statement: It is important to explain how your circumstances were timely, severe, acute and unexpected. In addition, if you attempted the assessment, be sure to explain why you declared yourself fit to sit in line with the fit to sit policy. Many applications fail because they do not fully explain what occurred. If you cannot explain how and why this affected your performance and link this to the evidence you provided, your application is likely to be rejected. You may also need to explain why you were unable to submit a deferral application (if appropriate).

Please click here to learn about how to submit your application.

What happens next?

Once you have submitted your Mitigating Circumstance application, it is important that you do not re-enter your application as this with withdraw your application. Should you have any questions as to whether your application has been received by the Office of Regulation and Compliance, you can email to confirm this via

Once submitted, your application will be considered by an ORC officer normally within 10 working days from the date submitted online to determine if the information provided by you presents a prima facie (on the face of it) case that satisfied the threshold for a valid mitigating circumstances application.

If a valid prima facie case is established, your application will be presented to the Mitigating Circumstances Panel for consideration.

All correspondence regarding your Mitigating Circumstances application will be sent via email to the account you provide in your online submission.