11. What to do Should Things Go Wrong

Accessing help and guidance.
Accessing help and guidance.

While many students complete their studies without any difficulties, sometimes things can go wrong which can affect your academic performance.

Below is a  ‘What to do Should Things Go Wrong’ table summarising the University’s policies around Assessments and Results. 

Procedure
What it is
Example Issue
Useful Links
Extension
If you are affected by circumstances which mean you are unable to meet an original deadline for submission of work.
 
Extensions are only applicable to assessments that are examined by way of submitted written coursework – not including online exams. If you do not submit your work by the required deadline, you will usually be given a mark of zero.
"I have a written assessment to submit in more than 1 working days’ time and I have become ill."

Independent Advice - click here

Assessments - click here

Help Centre - click here

Extenuating

Circumstances

If you are aware before your assessment that you are unable to attend your exam or something happened during the assessment and you think it affected your performance, you can apply for Extenuating Circumstances.
 
Examples could include an unexpected serious health issue, family bereavement or severe disruption within your assessment.
"I have unavoidable commitments on the day of my exam"
 
"I am ill and my examination is taking place in less than 1 working days’ time"
 
"I woke up on the morning of the exam and felt ill"
 
"I have started my unseen assessment and I have been taken ill"
 
"I was granted an extension for my assessment, but was still unable to hand my work in"

Independent Advice - click here

Assessments - click here

Help Centre - click here

Interruption of

Studies

If you experience problems that impact on your ability to successfully continue on your programme, such as prolonged health issues, maternity/paternity, or the death of a close relative, you may request what is called an Interruption of Studies (IoS). This will allow you to put your programme on hold and then recommence at a later date.
"I have been diagnosed with an illness that is going to affect my studies"

Student Admin - click here

Help Centre - click here

Fit to Sit
Any act, or attempted act, leading to circumstances whereby a student might gain an unpermitted or unfair advantage in an assessment or in the determination of results, whether by advantaging themselves or by advantaging or disadvantaging another or others, or which might otherwise undermine the ingtegrity or reputation of the University and its examination and assessment process.
 
 

Independent Advice - click here

Assessments - click here

Help Centre - click here

Academic Malpractice
Any act, or attempted act, leading to circumstances whereby a student might gain an unpermitted or unfair advantage in an assessment or in the determination of results, whether by advantaging themselves or by advantaging or disadvantaging another or others, or which might otherwise undermine the ingtegrity or reputation of the University and its examination and assessment process.
• Plagiarism
• Collusion
• Fabrication
• Impersonation
• Contract Cheating
• Misrepresentation
• Unauthorised Possession or Reference
• Bribery/ intimidation
• Breach of the Rubrics of Assessment
• False Attribution
 

Independent Advice - click here

Assessments - click here

Help Centre - click here

Academic Appeal
A student may appeal against a University decision where there is reasonable ground, supported by authoritative and objective evidence, to believe that an administrative or procedural error has affected the outcome; or that the decision was manifestly unreasonable; or there is new evidence which for good reason could not have been submitted earlier.
"I disagree with a decision reached by the University"

Independent Advice - click here

Assessments - click here

Help Centre - click here

 

Further questions:
I have failed my course, can I appeal this? 

If you are not happy with a decision the University has made in relation to you, your studies or your assessments, you are entitled to challenge this decision by following the Academic Appeals Procedure. Please click here for further information.

I have failed an assessment, what do I do? 

For information on failed assessments, please check our Failed Assessments Guide.

I am an international student and failed my 3rd sit. What will happen next? 

If you have failed your 3rd attempt, this means that you have failed the overall programme and you will be academically withdrawn. Your visa will be terminated, if you are an international student on a student visa.

1. What can I do?

If you would like to appeal this decision and have reasons that may have impacted your exam performance, you have 20 working days to submit an appeal from the date you received this decision by following the Academic Appeals Procedure. Please click here for further information.

2. I have submitted my appeal application, what happens next?

Once an appeal application has been submitted within 20 working days, you will be placed on a ‘Stay on Action’ status, which means that you can continue with your studies on all module subjects that you are not appealing against whilst this appeal is being processed.

3. Can I still submit a late appeal?

If you do not file an appeal within those 20 working days, you can still submit an appeal application, but you must explain why a late application has been made in your statement. Please notify StudyVisas and the Student Records team once your application has been submitted. If you have already been notified that your visa has been terminated, please see question 5.

4. My appeal application has been rejected, what does this mean?

If your appeal application is rejected, BPP University is required to notify the UKVI of any changes in your status, and you will be informed via your BPP email address of the official withdrawal of our student sponsorship.

5. I have received an email that my visa has been terminated and BPP is no longer sponsoring me. What does this mean?

Once sponsorship is withdrawn, you must make plans to leave the UK or apply for another visa in the UK if you are eligible. The UKVI will contact you with a new visa expiration date.

6. How will the UKVI contact me and what happens if I have changed my address?

They will contact you in writing to advise you that you must leave the UK. If you have changed address, please report your change of address to the UKVI in the link below:

https://visa-address-update.service.gov.uk/?_ga=2.142142068.714875126.1664096831-855313102.1651661027

7. I am unable to leave the country, what are my options?

Should you be unable to travel home, please consult with an external immigration adviser who can explore your options and be able to give specialist immigration advice.

Any further specialist advice must be sought outside of BPP. The following is a link for an immigration adviser:

https://www.gov.uk/find-an-immigration-adviser